General
Smoke-free property
Hypoallergenic room available
Heating
Elevator
Family rooms
Facilities for disabled guests
Non-smoking rooms
Shared lounge/TV area
Designated smoking area
Wake-up service
Airport shuttle (Paid)
Airport drop-off (Paid)
Pet bowls
Safety features
Access to healthcare professionals
First aid kits available
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
Face masks for guests available
Thermometers for guests provided by property
Food & Drink
Wine/Champagne (Paid)
Bar
Special diet meals (on request)
Minibar
Kids' meals (Paid)
Restaurant
Snack bar
Safety & security
Fire extinguishers
Smoke alarms
Key card access
CCTV in common areas
Security alarm
24-hour security
Safe
Cleanliness & disinfection
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay
Property cleaned by professional cleaning companies
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Activities
Cycling
Hiking
Skiing
Golf course (within 2 miles) (Paid)
Diving (Paid)
Food & drink safety
Physical distancing in dining areas
All plates, cutlery, glasses, and other tableware sanitized
Delivered food covered securely
Breakfast to-go containers
Food can be delivered to guest accommodation
Physical distancing
Contactless check-in/out
Physical distancing rules followed
Cashless payment available
Screens or physical barriers between staff and guests in appropriate areas
Front Desk Services
Baggage storage
Tour desk
Express check-in/out
24-hour front desk
Media & Technology
Cable channels
TV
Telephone
Outdoors
Terrace
Sun deck
Bathroom
Private bathroom
Hairdryer
Cleaning Services
Daily housekeeping
Laundry (Paid)
Business Facilities
Fax/Photocopying (Paid)
Meeting/Banquet facilities (Paid)
Spa
Fitness
Fitness center
Bedroom
Wardrobe or closet